FAQ ORDER
Order Confirmation
Once your order is confirmed, we will send you a confirmation email containing your order number and a summary of your cart. You can also find the details of your order in the "My Account" section under the "My Orders" tab.
If you haven't received the order summary, please feel free to contact us at Contact@musasalgeria.com. We'll be delighted to assist you in checking the status of your order.
Modify or Cancel My Order
If you wish to make any changes to your order or cancel it, please contact us directly at Contact@musasalgeria.com. We'll be delighted to assist you in making the necessary adjustments.
I want to add an item to my order or change my shipping address: This is possible only if your order has not been prepared or shipped yet.
Track my order
Once your order has been shipped, you will receive an email containing your tracking number. With this information, you can easily track the progress of your package and know its real-time location.
Not sure which size to choose?
Not sure which size to choose? Feel free to check out our size guide to help you select the right size. Size guide However, if you have any doubts, don't hesitate to contact us at Contact@musasalgeria.com, and we'll be delighted to assist you in making the right decision.
Can I combine multiple orders?
If you have placed multiple orders with the same shipping address before they are shipped, we will do our best to combine them into a single package if possible. If you have any other questions, don't hesitate to contact us at Contact@musasalgeria.com. We'll be happy to assist you.
Cart reservation
The items added to your cart are reserved for one hour. The countdown is reset with each new addition. This allows you a limited time to complete your order and ensure the availability of the selected items.